Our customer-orientated focus to our business practices is exemplified through our exclusive service centre which provides clients with a highly skilled and proficient support service for all office equipment sold. In this department we are able to oversee both hardware and integrated software solutions on our client’s behalf.
This is achieved through our managed print services team who work tirelessly to ensure that the client’s business and print environment are running at optimum levels at all times. Additionally, we are able to provide clients with both on-site and remote support through software applications installed on the printer’s network. By utilising Xerox’s XPPS, Paper Cut, Equitrac and FM Audit, it enables us to provide remote monitoring & reporting. This process also allows for preventative maintenance, boosting our customers print efficiency and solving problems at a faster rate.
KEY COMPONENTS OF OUR SERVICES SOLUTIONS INCLUDE: