Troubleshooting Basic Printer Problems

Troubleshooting Basic Printer Problems

Troubleshooting Basic Printer Problems

We rely so heavily upon our office equipment, such as our printers and copiers, but at times, like with all technology, sometimes we feel like kicking them in frustration and yelling when they don’t want to work, or when we can’t figure out why they’re doing something totally differently today than they were yesterday.

Having a rudimentary notion of what to do when basic issues arise with our machines can save a lot of time and money, as well as keep our blood pressure at a stable level. There are times, though, that you’ll need an expert, like those at DocX, to assist you, however, knowing the reason for the problem may help you to calm down, too. Here are some tips to remember when your printer is acting up.

1. Spotty, light or horizontal lines.

This issue is the domain of inkjet printers, and it occurs when a print head is clogged. Your printer likely has a utility program that can clean it, and this is typically found in the control panel of Windows, depending on which version of you have, and on what printer you have.

2. Falsely reporting low ink.

This happens with printers regularly; they are particularly erratic when it comes to reporting ink levels. There are various tips available but there is no guarantee that any specific thing will work. You can probably still print if the status report on your ink is false. If in doubt, it’s best to call an expert.

3. The ink looks poor

The reason for this may be due to using third-party inks that are of low quality. Although ink can be expensive, cheaper ones could cost you more in the long-run. You’re better off with the real deal.

4. Wi-Fi printing takes a long time

Your printer could simply be too far away from your wireless router. Try moving it closer and see if that works, or you could buy a range extender.

5. Paper jams occur frequently

This can happen for a variety of reasons, but one of the most common ones is that the paper was not aligned properly. Ensure that when loading paper into the tray, it is in flush.

For all problems that arise with your office equipment, why not give DocX a call? We service and repair printers and other office equipment around Johannesburg. Further, we also sell workplace equipment, some of which includes multifunction printers, which combine scanning, printing and copying; supplies and consumables; production equipment like printing presses and wide-format printers; and much more.

We’re also a printing company that provides top-notch managed print services for businesses that know that outsourcing printing can save heaps of time and money. If you’re looking for the best printers for sale in Johannesburg, look no further than Document Excellence.

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